GUIDANCE

Acompañamiento IRISBOND

Advice and search of your AAC aid

Before acquiring your solution, you can speak with a member of our team of advisors to understand your needs and find a solution that best suits your situation.

Furthermore, with IRISBOND, you have the advantage of testing your solution before purchasing it. We only want you to purchase our products when we are 100% sure that you can get the most out of them.

To verify that our solution is suitable for you, please request an Evaluation. Evaluations can be:

  • In-person at a reference center: reference centers are locations with IRISBOND technology.
  • Virtual with the support of a professional from a reference center
  • Or you can try our products at home for free, depending on your country.

Customization of your solution and unlimited technical support service

Once you purchase your solution, a start-up session will be organized, as well as an introductory training session to familiarize you with the technology.

We also customize purchased programs (Pictish or digital keyboards, activities for children or adults, grids based on your skill) to make it user friendly. We will always be close at hand so you can continue to grow and advance.

The good news is that our technical support service is unlimited and free for life. You can make any query by using:

  • Our webchat
  • Phone: Monday to Sunday from 9 a.m. to 5 p.m. except holidays and summer hours (Only in Spain)
  • Email
Oskol y Surface

Experience AAC with IRISBOND, always at your side

Working Augmentative and Alternative Communication is a daily task. It is a continuous path, a learning process, where technology is constantly evolving with new developments. This is why we believe it is vital to maintain an active counseling policy, by request of the user or professional; and support for as long as they need.

To keep up with IRISBOND, there are several options:

  • Group consultancies once a month for any queries with the help of a professional at SAAC
  • Free tutorials and webinars on our YouTube channel
  • Check our manuals here
  • We collaborate with centres specialized in SAAC and as an IRISBOND client, you get discounts for online courses
Solución Oskol Irisbond

Customised training modules

If you prefer a tailor-made educational cycle, you can also request it. We design the course based on your needs. Just tell us in which area you want to empower yourself, and we will send you a personalized proposal.