SUPPORT

Support

Working Augmentative and Alternative Communication is a daily task. It is a continuous path, a learning process, where technology is constantly evolving with new developments.

That is why our support team is always taking care of you and your SAAC. For us, as for you, the service is VITAL.

Vídeo de soporte técnico de IRISBOND

The good news is that our technical support service is unlimited and free for life. You can make any query by using:

  • Our webchat
  • Phone: Monday to Sunday from 9 a.m. to 5 p.m. except holidays and summer hours (Only in Spain)
  • Email

We also provide you with a support channel on YouTube. You’ll find interesting videos about How to mount our products, nice Unboxing videos and many more!

Vídeo de soporte técnico de IRISBOND

Are you willing to try our products before buying or reselling them?

For Spanish SLPs, users and AAC Centers, we have plenty of options. We only want you to purchase our products when we are 100% sure that you can get the most out of them:

  • We assign you a referral center in order to make a customized assessment.
  • You can try the technology for a month at your home or center for 75€.
    • We send the product
    • You’ll have a remote session with our support team.
    • You try it for a month.
    • You decide if fits your needs.

If you are interested in becoming an international reseller, please get in touch with us.

Either to download our apps or third party apps compatible with our technology, or to get our manuals, choose below

Can’t find the help you need?
Do not worry…

WE COLLABORATE WITH

Logotipo La Fábrica de Palabras
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