The release of iPadOS 18 with embedded eye-tracking capabilities marks an exciting development in the world of Assistive Technology (AT) and Augmentative and Alternative Communication (AAC). Apple’s move signals a growing awareness of eye tracking’s potential to revolutionize accessibility, particularly for individuals with complex communication needs. As one of the leading references in eye-tracking solutions and owners of one of the few MFi Certified eye trackers, we applaud Apple for this significant step forward, which is ultimately a positive sign for the AAC community. I firmly believe that increasing the accessibility of smart devices is one of the greatest challenges—and opportunities—of our time.

The more widespread eye-tracking technology becomes, the better it will be for raising awareness about the needs of AAC users and the transformative impact that this technology can have on their lives. Apple’s introduction of embedded eye tracking will undoubtedly create more visibility for this technology, opening doors for further innovation and accessibility across the board. This is a great sign for the AAC community as it brings attention to the possibilities eye tracking holds for enhancing communication and independence.

Is it enough for complex AAC users?

That said, and based on our 10 years of expertise, Apple´s embedded functionality, as it stands, does not yet meet the needs of a majority of complex AAC users. The calibration process, for instance, is limited and lengthy, and the accuracy falls short of what is required for those who depend on eye tracking for precise, reliable communication. In its present form, the iPadOS eye-tracking feature may be more suitable for younger users or those with simpler needs, though improvements in calibration and accuracy will be necessary. Individuals who need access to communication devices in different lighting conditions, outdoors, or who experience spastic movements, on the other hand, may find that the built-in eye-tracking functionality does not yet meet their complex needs.

I encourage users and professionals to try out Apple’s new feature themselves, as each user has different needs and conditions. Testing it first hand will provide valuable insights into its current capabilities and where improvements may be needed.

Toward a more inclusive communication ecosystem

That’s where our expertise comes in. As part of the MFi (Made for iPad) community, we have developed our eye tracker, Hiru, to provide the precision and reliability necessary for people with significant communication challenges. We ensure that users can communicate effectively in all environments, whether they are indoors, outdoors, or experiencing involuntary movements.

Despite these limitations, we are excited about the opportunities this new development presents. We see this as a moment to continue evolving alongside Apple’s innovations, and we believe there’s potential to combine Apple’s embedded eye-tracking features with high-precision hardware solutions like ours. This could enrich the eye-tracking experience and offer a more comprehensive tool for AAC users, particularly in regions with limited access to funding for specialized devices. Apple’s move toward embedded eye-tracking in iPadOS 18 could also stimulate a new wave of innovation among app developers. As more developers create applications compatible with gaze control, it will further enrich the ecosystem of tools available for the AAC community. This expansion of compatible software is an exciting prospect, as it offers more options for users to engage with technology tailored to their specific needs, promoting greater independence and communication access for all.

Shaping Tomorrow’s Communication Tools Today

At the same time, we remain confident that for individuals with complex AAC needs, dedicated Speech Generating Devices (SGDs) will continue to provide the professional-level support, service, and funding options required to ensure effective communication. Apple’s solution, while promising, does not yet offer the depth of customization or the critical support structures that these users rely on.

In conclusion, Apple’s iPadOS 18 eye-tracking capabilities are an exciting and positive step toward making technology more accessible to a wider audience. However, for the AAC community, especially those with complex communication needs, dedicated solutions will remain essential. We’re excited to see how the growing interest in eye tracking will continue to drive innovation and improve lives, and we remain committed to leading the way with our specialized products.

Learn more

• About IRISBOND: https://www.irisbond.com/en/team-about-us/
• About Hiru, the first multi-platform eye-tracker in the world, that is also MFi Certified: https://www.irisbond.com/en/aac-products/hiru-the-first-multiplatform-eye-tracker/