SUPPORT

IRISBOND Support service

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Working with Augmentative and Alternative Communication (AAC) is a daily task. It is a continuous journey and a learning process where technology is constantly evolving with new developments. Each day presents new opportunities and challenges as we strive to improve and adapt.

That is why the IRISBOND support team is dedicated to always taking care of you and your AAC needs, especially in gaze. We understand that good support is essential for success. Our team is committed to providing you with the assistance you need to make the most of your AAC technology, ensuring that you have the tools and knowledge to communicate effectively.

Customer service

Our office hours are (CEST):
  • Winter 09:00 a 17:00h.
  • Summer 09:00 a 15:00h.

International support

Phone/whatsapp: +34 682 594 285
or let us know your query filling the following form

Partners

Do you want to become a partner?

 

IRISBOND Support on Youtube

Check out our official YouTube channel to help you get the most from your Apple devices and services.

Hiru | iPad Help

Explore the best Tips and How To’s for Hiru in iPad here

Visit Hiru | iPad Help Playlist> 

IRISBOND | Support

These support videos will help you understand how IRISBOND’s eye-tracking technology work. How to calibrate, using glasses, and many more

Visit IRISBOND | Support Playlist >

IRISBOND Knowledge Base

The comprehensive online library featuring setup guides, usage videos and so much more. Our online wiki dedicated to IRISBOND technology is now available for you to explore. This knowledge library is packed with over 25 articles, offering valuable insights into the configuration, usage, frequently asked questions, and helpful how-to guides for Hiru.

Can’t find the help you need?
Do not worry, our Support team is always with you